We value and are committed to protecting your privacy. This policy describes the type of data we collect and how we process and store it. Your use of the website indicates your acceptance of this policy.
If you have any queries relating to this policy please email hello@malu.agency.
When you complete a form on our website we will collect the data that is submitted. Your data will be securely stored and may be used to:
When you complete a form (e.g. a contact form or white paper download form) we may use the data supplied to send you relevant marketing emails. You can opt-out of these emails at any time, by either:
Your IP address will be recorded when you use our website. We may use 3rd party IP databases to identify the company you are working for when accessing the website. This technology does not identify individuals, unless:
Our website analytics are provided by Google.
We use Google Ads conversion tracking to measure how well our ads perform and to optimise them. When permitted, Google may set cookies and receive information such as your IP address, device and browser details, the pages you visit, the ad you clicked and whether you signed up. Tracking parameters may also be passed to our client portal (maluportal.com) so that sign-ups can be attributed. Google processes this data under Google's Privacy Policy; you can manage ad personalisation in Google Ads Settings.
If you visit from the UK, the European Economic Area or Switzerland, advertising and analytics cookies stay off until you choose Accept in our cookie banner. Rejecting is as easy as accepting. We keep a record in your browser of your choice, when you made it and which version of the notice you saw. You can change or withdraw your choice at any time using the "Cookie settings" link in the footer. Visitors from other regions can opt out through Google Ads Settings or their browser's cookie controls.
Data provided through our website is transmitted and stored in an encrypted state. Data will be held by us and Google (including Google Analytics and Google Ads) and thus may be stored outside of the European Economic Area. We will not pass your data to other third parties, unless required to do so by law.
You may request a copy of, or that we delete the data we hold for you personally, by emailing hello@malu.agency. Where a deletion has been requested, we will provide confirmation that your data has been removed from our internal systems. Please note we may not be able to delete anonymous data.
Last updated: January 2026 · Malu Agency HK Limited